I’m sorry that I wasn’t prepared for the surge of new people starting My EP Assignments this week. I’m wet behind the ears with a lot of this stuff. At first we were lumping all reports of problems together, but now we’re starting to sift through them and seeing that the one fix we applied earlier in the week wasn’t covering all of it.
We increased our capacity in one area but realized there’s yet another we need to work on. To that end, we will be moving to another server tonight it looks like. That will help with anyone getting DNS server not found messages.
We won’t have that switched before tonight, so if you can hold off on school until later in the afternoon, it would ease our load. This week it seemed around 11AM people start having trouble with getting that error about a DNS server not being found. It just means traffic is too heavy at that time. That’s what will be fixed tonight.
It shouldn’t be asking you to re-log in, only after you have closed the browser page and come back in fresh, not in the middle of working on the site. Also, you shouldn’t be having a Student 1 appear mysteriously. Those are things you can let us know about if those problems keep persisting. We’re working on solving them.
If you can’t log in and know it’s not because of your email or password, then please email us, firstname.lastname@example.org. We want everyone to have a good experience with this. It’s supposed to make things easier peasier, so we don’t want anyone having trouble.